Legal · 01
Privacy Policy
We collect as little as we can, use it only to answer you and run this site, and never sell it. This page explains what we collect, why, and the choices you have.
01Section
Scope
This policy covers digital-transformation.elitewaresolutions.com, the Business Digitization site of Eliteware Solutions Pvt. Ltd. (“Eliteware”, “we”), Center Point 401, RC Dutt Road, Alkapuri, Vadodara 390007, Gujarat, India. It applies to the information we receive when you browse this site, book a call or contact us from it.
Our main website, elitewaresolutions.com, has its own privacy policy. Any engagement that follows a conversation is governed by its own agreement.
02Section
What we collect
| Category | Purpose |
|---|---|
| Contact details you send us (name, work email, phone, company, your message) | Answer your enquiry and arrange and hold the call |
| Booking details, when online booking is available (through Calendly) | Schedule the strategy discussion call you choose |
| Usage data (pages viewed, referrer, device and browser, approximate location from the IP address) | Understand how the site is used and improve it, where analytics is enabled |
| Error reports (technical details of a fault in the page) | Find and fix problems with the site |
This site has no accounts and no forms of its own. We do not ask for sensitive personal data, and we do not knowingly collect data from children.
03Section
How we use it
- Reply to you, and schedule and prepare for the call you asked for
- Follow up on your enquiry, if you want us to
- Keep the site working, secure and free of abuse
- Meet legal, accounting and tax obligations under Indian law
We process personal data with your consent, which you give by contacting us or booking a call, or for other lawful purposes permitted under the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
We do not sell your personal data, and we do not share it with advertisers or data brokers.
04Section
Service providers
A few providers process data for us, only to run the services named here:
| Provider | What it does for us |
|---|---|
| Amazon Web Services | Hosts and delivers this site |
| Calendly | Online booking, where enabled |
| Google Tag Manager and Google Analytics | Usage analytics, where enabled |
| Sentry | Error monitoring |
Some of these providers may process data outside India. We use them under their standard data-processing terms, and only as far as each service needs.
05Section
Cookies
The site sets no cookies for its own features. Analytics and the booking calendar, where enabled, may set their own cookies. You can block or delete cookies in your browser settings; the site still works without them.
06Section
Retention
We keep personal data only for as long as we need it for the purposes above, or for as long as the law requires, whichever is longer. Then we delete or anonymise it. You can ask us to delete your data sooner at any time (Section 07).
07Section
Your rights
Subject to applicable law, you have the right to:
- Access a summary of the personal data we process about you
- Have it corrected, completed, updated or erased
- Withdraw your consent at any time
- Nominate someone to exercise these rights on your behalf
- Raise a grievance about how we handle your data
Write to info@elitewaresolutions.com. We acknowledge every request and act on it within the time the law sets. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
08Section
Security
The site is served only over HTTPS, with security headers that limit what it can load. Access to the data we hold is limited to the people who need it. No method of transmission or storage is completely secure, but we take reasonable steps to protect your data.
09Section
Changes to this policy
We will post any change on this page and update the date at the top. A significant change will also be highlighted on the site.
10Section
Contact
Eliteware Solutions Pvt. Ltd.
Center Point 401, RC Dutt Road, Aradhana Society, Vishwas Colony, Alkapuri, Vadodara 390007, Gujarat, India
info@elitewaresolutions.com · +91 63530 32912